The question of whether to use an online will service or a solicitor is one of the most common in UK estate planning. The honest answer depends entirely on your individual circumstances. For the majority of UK adults, an online will is perfectly adequate, legally valid, and represents extraordinary value. For others, a solicitor's expertise is genuinely necessary.
This guide gives you a clear framework to make the right decision, with a frank comparison of costs, risks, and suitability.
| Factor | Online Will Service | Solicitor |
|---|---|---|
| Cost (single will) | £29–£90 | £150–£300 |
| Cost (mirror wills) | £49–£150 | £250–£500 |
| Turnaround time | 20–40 minutes | 1–3 weeks |
| Legal validity | Same (Wills Act 1837) | Same (Wills Act 1837) |
| Handles trusts | Limited/No | Yes |
| IHT planning advice | No | Yes |
| Business assets | No | Yes |
| Foreign property | No | Yes |
| Capacity certificate | No | Available |
| Professional regulation | Voluntary (SWW/IPW) | SRA regulated |
| Update flexibility | Instant, unlimited | New instruction + fee |
| Storage | Online (cloud) | Solicitor's strongroom |
For most UK adults, an online will writing service is not just adequate — it is genuinely the best option. You are a good candidate for an online will if:
If all of the above apply, an online will from LegalWills.co.uk or a similar reputable service will serve you perfectly well at a fraction of solicitor cost.
For straightforward estates, LegalWills.co.uk provides a fully valid, Wills Act 1837-compliant will from just £29.99.
Start My Online Will →There are specific circumstances where the additional cost of a solicitor is clearly justified — and some where it is essential:
Discretionary trusts, life interest trusts, vulnerable beneficiary trusts, and other trust structures are complex to draft correctly. Errors can have significant legal and tax consequences. Online services cannot handle these adequately.
Estates above £325,000 (or £500,000 for homeowners leaving property to children) may face 40% IHT. A solicitor can advise on: nil-rate band trusts, RNRB eligibility, business property relief (100% or 50%), agricultural property relief, lifetime gifts and the 7-year rule, and charitable giving to reduce the IHT rate to 36%.
Business ownership — shares, sole trade, partnership — needs careful will planning. Business Property Relief (BPR) can provide 100% IHT relief on qualifying assets, but this must be structured correctly in the will.
Foreign property is governed by local law, not UK law. You may need separate wills in each country. Your UK solicitor can coordinate with local lawyers to ensure your global estate is properly handled. See our guide on wills for British expats.
Where children from previous relationships need specific protection, or where the surviving spouse might divert assets away from your children, a solicitor can structure appropriate protective trusts.
If you are elderly, have a diagnosis affecting cognitive function, or if there is any risk that relatives might challenge your capacity to make a will, a solicitor should attend the signing and prepare a contemporaneous capacity record. This is the most effective way to challenge-proof a will.
Under the Inheritance (Provision for Family and Dependants) Act 1975, certain family members and dependants can challenge a will if they believe it fails to make reasonable provision for them. If this risk exists, a solicitor can advise on how to structure and document the will to minimise this risk.
For many people in transitional life stages, a pragmatic approach is to create an online will immediately as a baseline — then revisit with a solicitor when circumstances warrant it. This is particularly sensible for:
A will you create online today is infinitely better than the perfect solicitor will you don't get around to making for another three years.
This is one area where solicitors have a genuine advantage. Solicitors are regulated by the Solicitors Regulation Authority (SRA), which means:
Online will writing services are not currently required to be SRA-regulated. However, reputable services like LegalWills.co.uk have operated since 2000 and have strong track records. Look for services that are members of the Society of Will Writers or the Institute of Professional Willwriters, both of which have voluntary codes of practice.
Compare online will services, solicitor referrals and free will schemes on our UK comparison page.
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